Return Policy
IMPORTANT POINTS REGARDING RETURNS
- When placing the order, you will be asked for the size(s) (XS/S, M/L, XL/XXL) of the garment you are purchasing according to our measurement table. Once the garment has been sent, it cannot be returned unless the size requested and the size marked on the outside of the garment are different and the package has not been opened. COCO TAN will not be responsible if the client took his measurements wrong.
- In the event of an error in the purchase detail by COCO TAN, the claims will be received within the first two days of receipt of the order. Upon reaching an agreement, the garment will be received in the same condition that it was delivered: unused, clean, without stains and the package closed and sealed as it was delivered.
- No refunds will be made.
- If the client confirms the order and the payment has already been made and later wishes to cancel the order for different reasons before it is shipped, he or she will only receive 80% of the payment already made, since expenses and payments are generated at the time of making the request. immediate, such as taxes and others.
RELEVANT INFORMATION
It is a necessary requirement for the acquisition of the products offered on this site, that you read and accept the following Terms and Conditions that were previously written. The use of our services as well as the purchase of our products will imply that you have read and accepted the Terms and Conditions of Use in this document. All the products that are offered by our website could be created, collected, sent or presented by a third web page and in such case they would be subject to their own Terms and Conditions.
All purchases and transactions carried out through this website are subject to a confirmation and verification process, which could include verification of stock and product availability, validation of the payment method, and compliance of the conditions required by the selected means of payment.